About the teamThe Revenue Strategy & Operations is the strategic engine and connective tissue for Zillow's Agent Sales organization. We deliver the highest-impact cross-functional programs in the business, align GTM, Revenue Strategy & Ops, Marketing, Product, Engineering, and Media around a shared operating model, and architect the organizational designs that let the business scale new and existing product lines without fragmenting.About the roleThe Principal Strategic GTM Program Manager leads high-impact, cross-functional programs that are critical to Zillow's strategic goals, shaping program strategy, governance, and execution across multiple teams. This role operates with broad autonomy to define outcomes, navigate ambiguity, and align senior leaders and partners to deliver complex, multi-year initiatives at scale. You will define the path forward in ambiguous situations without waiting for structure to be handed to you.You Will Get ToDefine and drive the overall strategy, scope, and success measures for complex, multi-workstream programs that span products, operations, and technology, ensuring clear alignment to Zillow's strategic prioritiesEstablish and lead program governance including cadence, decision forums, risk and issue management, and change control, enabling timely trade-offs and data-driven decisions with senior leaders and cross-functional stakeholdersOrchestrate end-to-end program delivery by integrating roadmaps, dependencies, and resource plans across Product, Engineering, Operations, Marketing, Finance, and other partner teams, ensuring milestones are metAnticipate and resolve cross-team risks, constraints, and escalations using structured analysis and scenario planning to recommend path-forward options and maintain delivery predictabilityBuild and maintain transparent program communications including executive-ready updates, status reports, and visualizations that highlight progress, risks, and business impact for diverse audiencesCham