Massage Therapist - Tenaya Stone Spa - Part Time

Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.Responsibilities : Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practicesAbility to effectively perform all spa treatments and services as defined by the position being performedAbility to properly apply oils, lotions, and other appropriate productsProperly care for equipment and use proper amounts of products to be cost effectiveUphold the standards of sanitation and sterilization as directed by law and the spa’s policies and proceduresPerform prep work and properly clean and restock room as requiredActively promote spa, treatments, services, sessions, and retail as well as programs and promotionsHandle Guests questions and concerns professionally and courteouslyProvide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfactionAttend mandatory training to maintain knowledge of current spa policies, procedures, and trendsMust be able to perform all massage treatments offered by Tenaya Stone SpaAdditional leadership opportunities may be available that would require completion of an additional practical/assessmentBasic Qualifications : You must be at least 18 years of age to be considered for this roleMust currently hold and maintain state Massage Therapist license (with state of California)Previous experience in a spa or hotel environmentAbility to handle difficult/sensitive situations independently while confidently utilizing service recovery methodsPossess complete knowledge of all services and products while educating GuestsStrong verbal communication skillsMust have enthusiasm and possess excellent guest service skillsReceptive to special requests and proactive in anticipating Guests needsKnowledgeable