GTM Operations Analyst

We’re Heidi.We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.The roleThis is a commercially focused GTM Operations role supporting Heidi’s UK and European markets. You’ll report to the Head of GTM Operations and work closely with leaders across Sales, Customer Success, Marketing and Finance, as well as our central Analytics and GTM Engineering teams.Your job is to turn commercial direction into an operating model the region can actually use. When leaders agree how we should forecast, segment accounts, organise territories or manage the customer lifecycle, you’ll build the models, processes, reporting and tooling that make it work day to day.Doing that well means working beyond the CRM. You’ll use HubSpot, Databricks and Omni to bring together commercial and product data, pressure-test assumptions and turn what you find into better decisions and processes.This role suits someone who enjoys both sides of GTM Operations: working through commercial problems with leaders, then doing the hands-on work to make the solution stick. What you’ll do Turn commercial plans into working o