Property Adjuster - Field Estimating - Portland, OR

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionA day in the life of a Field Property Adjuster:As a Field Property Adjuster, you will deliver exceptional service to our policyholders by traveling to customers' homes to perform on-site inspections, investigate coverage, prepare estimates, and settle claims promptly. You may also handle virtual claims using tools such as Xactimate and ClaimsX Video Collaboration. This role has a strong focus on water losses, as well as other perils such as minor fire, wind/hail, and miscellaneous property claims, ensuring customers receive expert guidance and resolution during challenging situations.You'll use a mix of skills to succeed in this role, including:Customer service: Delivering a compassionate, clear, and supportive claims experience.Investigation: Assessing property damage, reviewing details, and determining coverage.Communication: Keeping customers informed using phone, email, or video as needed.Negotiation: Reaching fair settlements with customers, vendors, and other carriers.Problem-solving: Using tools, resources, and critical thinking in a fast-paced environment.Documentation: Maintaining accurate, timely records in the claims system.Preferred Qualifications:3+ years of experience in property adjusting, water mitigation, or independent adjusting, along with estimating.Xactimate proficiency highly desired.Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.Excellent communication and interpersonal skills to provide exceptional customer service.Ability to travel to customers' home