Director Global Partner Delivery

Cornerstone is seeking a Director of Global Partner Delivery to build and lead a formal global program that enables our Professional Services organization to scale through a high-performing ecosystem of delivery partners.This is a builder role with end-to-end accountability for establishing the operating model, standards, governance, and performance mechanisms required to deliver consistent customer outcomes through partners. The Director will create the foundation and guardrails governing how partners are selected, enabled, assigned, measured, and improved throughout the delivery lifecycle.The role will work closely with Services leadership, Alliances, Sales, Customer Success, Product, Finance, Legal, and regional delivery teams. Success will be measured not by the number of partners recruited, but by partner-delivered customer outcomes, quality, predictability, capacity, economics, and customer experience.In this role you will...Build the Partner Delivery ProgramDesign and implement Cornerstone's global service delivery partner operating model, including program structure, roles, decision rights, engagement processes, and governance.Define clear partner segments and delivery models based on capability, geography, industry expertise, solution complexity, and customer needs.Establish criteria for partner selection, onboarding, certification, tiering, advancement, remediation, and offboarding.Develop a scalable lifecycle for managing partners from initial qualification through delivery readiness and ongoing performance.Clarify the respective responsibilities of Services, Alliances, Sales, Customer Success, and partners throughout the customer lifecycle.Establish a capacity-planning model that matches forecasted demand with qualified partner capability and availability.Establish Delivery Standards and GuardrailsDefine the minimum standards partners must meet to deliver Cornerstone services, including methodology, technical proficiency, project governance, documentatio