Property Field Claims Adjuster (Columbus, OH)

You will work in the field and report to the Property Claim Manager, handling homeowner property field claims in North and East Columbus, Ohio. You must be located within this metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.In this primarily field-based role, you will spend 80% of your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in-person engagement activities such as team meetings, training, and cultural events.Position Compensation Range:$57,000.00 - $94,000.00Pay Rate Type:SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary AccountabilitiesInvestigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.Responds to customer inquiries, makes appropriate decisions and closes file as needed.Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.Specialized Knowledge & Skills RequirementsDemonstrated experience providing customer-driven solutions, support, or service.Demonstrated exper