Payment Solutions Expert

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. To do it, we're designing a dynamic culture where employee development, well-being, and safety come first. It's why we've become the #1 home solar and battery company in America. We're unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.Who We Are We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.OverviewSunrun is looking for a passionate and talented Sr. Collections Specialist. Reporting to the Collections Supervisor, this position plays a critical role in supporting the daily operations of the Collections Department. This position will provide accounts receivable collections for existing customers. This is a key position and we are looking for a team player that can handle a multitude of duties/responsibilities, support cross-functional teams, and assist with special projects.ResponsibilitiesDaily review of A/R aging reports to identify delinquent invoices requiring immediate follow-upContact delinquent customers by telephone, email, and letters according to collections policiesEngage Sunrun customers with the highest level of professionalismDetermine the reason for delinquency and work cooperatively with Sunrun Customers to resolveThoroughly and accurately document all collection efforts for each assigned accountCommunicate regularly with leadership an