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Desk Property Adjuster - Lender Placed Claims - National General
Allstate · Remoto Brasil · Flexible / Remote
Publicada em 29/10/2026
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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.Job DescriptionThis is a specialized team in Lender-Placed (Force-Placed) and Real Estate Owned (REO) Property Insurance programs. These products help protect lender-owned assets when homeowners' insurance coverage has lapsed, been canceled, or no longer meets lender requirements.Lender-Placed Insurance provides coverage for residential properties when required homeowner coverage is not maintained, helping protect the lender's financial interest in the property. In addition, our REO insurance programs provide property and liability coverage for residential and commercial properties acquired through the foreclosure process.In this role, you will support insurance and claims operations related to Lender-Placed and Real Estate Owned (REO) properties, partnering with internal teams, lenders, servicers, and business partners to deliver timely claim resolution and exceptional customer service.The ideal candidate will have experience investigating property claims, that may include analyzing policy and loan documentation, conducting recorded statements, evaluating coverage, verifying damages, identifying potential fraud indicators, and making sound claim decisions. Experience with Xactimate is strongly preferred. An active adjuster license, or the ability to obtain licensure through reciprocity in applicable states, is highly desired.Key ResponsibilitiesApplies learned knowledge on the jobLearns to recognize and identify key components of residential construction and repairIdentifies customer needs and works to meet those needs using appropriate customer service skillsDemonstrates a basic understanding of systems and te
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