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Principal Relationship Manager - Global Acceptance (Remote-Eligible)
Capital One · Flexible / Remote
Publicada em 21/10/2026
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Principal Relationship Manager - Global Acceptance (Remote-Eligible)The Principal Relationship Manager is responsible for sales, business development, and strategic client management for global payment enablers, such as payment facilitators, gateways, identity/security and tokenization providers. Key objectives include sustaining US acceptance, driving enabler network product certification and implementation, deepening enabler partnerships, enhancing the customer experience, and facilitating relationship growth in key global regions.Responsibilities:Strategic Growth & Client Leadership: Establish and deepen executive relationships. Drive high-level strategy with clients to maximize acceptance while identifying new internal and external business opportunities.Product: Ensure the implementation of integral network products and services, and additional value-added products, where applicable, to enable ubiquitous downstream acceptanceOperational Excellence: Implement operational initiatives, ensure compliance with network change release processes and business practices, and verify that partners include all appropriate company products in their offerings.Marketing: Execute joint marketing initiatives to improve enabler and merchant awareness and increase transactions.Data Analysis: Leverage a strong business acumen to perform data analysis on enabler performance, industry trends, and transaction metrics. Translate complex data into compelling client presentations and actionable strategic roadmaps.Risk & Leadership: Manage and escalate risk or customer-impacting issues to management, providing ongoing coaching and guidance to team members.Client Facing: This will require travel up to 25% domestically and globally for client & team meetingsBasic Qualifications:High School Diploma, GED or equivalent certificationAt least 5 years of experience in sales, relationship management, business development, strategy, operations or project management within financial serv
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