Sr. ServiceNow Presales Technical Lead

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKyndryl Consult is the fastest-growing business within our organization, partnering with enterprises worldwide to modernize their mission-critical technology and accelerate digital transformation. Our consultants work at the forefront of innovation, helping clients across industries-from healthcare to financial services and manufacturing-turn ambitious technology strategies into real business outcomes. As an integral part of the Kyndryl Consultant Profession, you will collaborate with top architects, engineers, and industry leaders with dedicated investment in your career growth and continuous learning.As a Senior ServiceNow Presales Technical Lead, you will serve as the chief technical authority and trusted advisor for our most strategic client pursuits. You will guide senior client stakeholders through complex transformation journeys, translating intricate business challenges into elegant, scalable ServiceNow architecture. By connecting business objectives directly to technical execution, you will shape enterprise roadmaps and showcase how modern platform solutions unlock operational excellence and sustainable growth.You will operate primarily in a high-impact, pre-deal and presales environment, leading the technical solutioning phase from initial discovery through proposal development and transition to delivery. Working closely with executive stakeholders, sales leaders, and multidisciplinary delivery teams, you will craft customized architectural visions, lead compelling technical workshops, and ensure every proposed solution aligns with client timelines, budgets, and long-term modernization goals.What you will do ;Te