Marketing Specialist, Large Customers

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.Your OpportunityEBSCO Information Services is looking for an organized, customer-focused Large Customer Marketing Specialistto support marketing programs and services for some of EBSCO's largest and most strategic customers.In this role, you will help coordinate customized marketing programs that strengthen customer relationships, support product awareness and engagement, and help EBSCO deliver exceptional experience to key customer accounts. You will work directly with customers and partner closely with Sales, Marketing, and other internal teams to understand customer needs and turn them into well-executed marketing activities.This is an ideal opportunity for someone who is a strong communicator and project manager, enjoys building relationships, and takes pride in providing responsive, high-quality support to customers.What You'll DoSupport EBSCO's Premier Partnership program, coordinating proactive marketing plans and activities for participating large and strategic customer accounts.Serve as a day-to-day marketing contact for assigned customers, helping understand their priorities, coordinate requests, communicate next steps, and provide a respo