VP, Solution Architecture

h2 About the Role /h2 p class= isSelectedEnd We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. /p p class= isSelectedEnd At VTEX, Solution Architecture is primarily an implementation organization. The team is responsible for helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform. /p p class= isSelectedEnd Reporting directly to the Chief Revenue Officer, you will lead the global SA discipline across North America, Brazil, Latin America, and Europe. Your mandate is to evolve the organization from a project-based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio. /p p This is a transformation role. You will combine executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high-pressure customer situations. /p p Your responsibilities will include: /p ul li Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio. /li li Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue. /li li Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization. /li li Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale. /li li Lead and develop regional SA leaders and Individual Contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards. /li li Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations. /li li Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders. /li li Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing VTEX with credibility in both strategic and deeply technical discussions. /li li Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes. /li /ul p em This role requires frequent international travel and regular presence with customers, regional teams, and strategic stakeholders. /em em Whenever not traveling, you are required to attend the São Paulo office four days a week, from Monday to Thursday, with remote work on Fridays. /em /p h2 About the Team /h2 p class= isSelectedEnd Solution Architecture at VTEX is a global implementation organization responsible for helping enterprise customers design, implement, and scale their commerce operations on the VTEX platform. /p p class= isSelectedEnd The team brings together highly experienced technical professionals across four regions and plays a critical role in implementation quality, customer onboarding, and Time to Revenue. /p p class= isSelectedEnd The next phase for the organization is about scale. We are evolving from a model centered primarily on individual project allocation to one where Solution Architecture creates the standards, mechanisms, knowledge, and capabilities that improve implementation outcomes across the entire customer portfolio. /p p This role will lead that transformation while continuing to develop a strong technical organization, strengthen regional leadership, and create an environment where highly talented individuals operate as a truly global team. /p h2 Who you are /h2 ul