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Greenhouse

Senior Manager, Field Operations

Airbnb · Mexico City, Mexico

Publicada em 13/07/2026

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div class= content-intro p span style= font-family: helvetica, arial, sans-serif; font-size: 12pt; Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. /span /p /div p strong The Community You Will Join: nbsp; /strong /p p The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. /p p strong The Difference You Will Make: /strong /p p In this role, you’ll shape the growth and performance of Airbnb’s Homes business across Mexico, Central America and the Caribbean (MexicoCCA). Leading a team of Market Managers, you’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. You’ll work hand-in-hand with the Country Manager, your key client, to execute country strategic plans, translating vision into measurable results. Through close collaboration with cross-functional partners, you’ll ensure Airbnb continues to deliver exceptional value to both guests and hosts in every market. /p p strong A Typical Day: nbsp; /strong /p ul li strong Lead and inspire /strong a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across MexicoCCA, expanding partnerships with hosts of all types and driving exceptional business and guest outcomes. /li li strong Partner closely with the Country Manager /strong to execute country strategic plans, ensuring alignment between local market execution and national business priorities. /li li strong Design and lead territory-level strategies /strong for acquisition, optimization, and host quality, directing teams to tailor their approach based on market maturity and host segmentation. /li li strong Experiment boldly /strong to unlock new sources of supply - measure results, refine quickly, and turn proven strategies into playbooks that fuel Airbnb’s growth across MexicoCCA and beyond. /li li strong Collaborate cross-functionally /strong with Supply Leadership, Marketing, RevOps, Policy, and Product to launch initiatives that improve host performance and accelerate supply growth. /li li strong Monitor and own business performance /strong , ensuring markets meet revenue, supply, and quality KPIs while delivering sustainable results that support Airbnb’s broader goals. /li li strong Identify market trends and opportunities /strong , providing solutions to overcome barriers and capitalize on emerging demand or regulatory shifts. /li li strong Coach and develop talent /strong , building a high-performing team culture that values experimentation, accountability, and continuous growth. /li /ul p strong Your Expertise: /strong /p ul li strong 14+ years of experience /strong in global operations, business development, or marketplace management, with strong 5+ years in a people-leadership role /strong managing and scaling teams. /li li Deep market expertise and strong understanding of the strong MexicoCCA travel and hospitality landscape /strong , with experience driving local growth and community engagement. /li li A combination of strong operational /strong strong and commercial, public speaking and marketing skills /strong that will allow you to acquire supply across multiple channels. /li li A strong bold, compassionate, and action-oriented leader /strong with a strong em strong bias for action /em /strong and a proven ability to develop, coach, and empower high-performing teams. /li li strong An
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