Partner Technical Account Engineer

div p VTEX is a global leader in digital commerce technology, providing innovative solutions for businesses seeking excellence in their online ventures. As an integral part of the Global Strategic Alliances team, you will have the opportunity to contribute to VTEX's ongoing success by serving as the primary technical point of contact for our most strategic VTEX partners. nbsp; /p p strong Key Responsibilities: /strong /p ul li strong Technical Advisory: /strong Serve as the lead technical authority for key partners, providing expert guidance on platform architecture, best practices and scalability. /li li strong Technical Governance: /strong Oversee the technical health of partner projects, identifying potential risks and ensuring alignment with VTEX’s performance standards and security protocols. /li li strong Enablement amp; Coaching: /strong Conduct workshops and technical training sessions to ensure partner developers are proficient in VTEX foundations and capabilities. /li li strong Strategic Problem Solving: /strong Act as the final escalation point for complex technical hurdles, working closely with the Partner Manager, the internal Product and CX team to resolve platform-specific challenges. /li li strong Innovation Roadmap: /strong Stay ahead of commerce trends to help partners innovate and expand their service offerings. /li li strong Payment Provider Homologation Process: /strong Be the owner of the payment connectors homologation process by managing the assessment and prioritization of incoming requests. Lead process optimization initiatives to enhance operational efficiency and improve time-to-market. /li /ul p strong Requirements: /strong /p ul li strong Academic Background: /strong Bachelor's degree in Engineering, Computer Science or related fields. /li li strong VTEX Expertise: /strong Proven knowledge and experience with the VTEX platform, specially regarding Payment Provider Protocol and Marketplace integrations. /li li strong Technical Skills: Expertise in GraphQL and RESTful APIs, with proficient knowledge of architecting complex integrations between commerce platforms and third-party systems, focusing on scalable and high-performance solutions. /strong /li li strong Effective Communication: /strong Strong argumentative skills and the ability to articulate viewpoints based on data. /li li strong Languages: nbsp; /strong Advanced English and Portuguese; Spanish is considered a plus. /li li strong Proactive Attitude: /strong Eagerness to learn, adapt to challenges, and drive results. /li /ul p If you are driven by the challenge of building scalable digital ecosystems and being the technical reference to guide global partners, submit your resume and join the VTEX team, where we turn ideas into reality! /p /div div hr /div h2 About VTEX /h2 div VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black amp; Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com. /div h2 Benefits /h2 ul li Health, dental, and life insurance with national coverage provided by VTEX /li li Language development incentive program (English, Spanish) /li li Flexible work schedule /li li Flexible meal allowance /li li Extended parental leaves /li li Child-care assistance /li li Financial assistance to build your work-from-home setup /li li Totalpass partnership /li li Free shipping on 1000+ VTEX stores /li /ul