Learning Specialist IV

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About the Team Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber! About the Role The Learning Delivery Specialist IV (LDS IV) is the \"Standard Bearer\" for L&D excellence across the region. Operating as a high-level Individual Contributor, you will balance global strategy with local execution-owning the governance of training programs, leading cross-regional LOB launches, and driving tactical Learning Operations. While you do not have direct reports, you will act as a functional leader: modeling excellence, mentoring regional training specialists, partnering with regional stakeholders, and ensuring that our support teams have a rock-solid foundation to deliver world-class customer experiences. Your Impact in Role: Governance, Quality Assurance & LOB Launches Global Execution: Lead and execute high-stakes COE launches, transitions, and training deployments globally and regionally. STEP Governance: Own the methodology for 0-30 day interventions; audit the quality and impact of STEP initiatives across the region. Strategic Partnership & Curriculum Ownership Instructional Design Sync: Partner closely with the L&D Design Team to develop, maintain, and optimize new and existing learning programs. Stakeholder Management: Lead Line of Business (LOB) syncs at the executive leadership level. Build and maintain strong relationships with Operations, p