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Investigator Support Coordinator I
Labcorp · Flexible / Remote
Publicada em 17/08/2026
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Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.Labcorp is seeking an Investigator Support Coordinator I to join our team!Work Schedule: Monday-Friday. 10am-7pm ESTEssential Job Duties:Investigator Support Coordinator I is responsible for supporting investigator sites through effective communication, managing phone interactions, resolving accession holds in coordination with internal teams, and delivering results via phone or fax.Patient SafetyPrioritize patient safety in all daily operationsPromptly escalate any patient safety concerns for resolutionSite Communication & Workflow SupportNotify investigator sites, sponsors, and affiliates of lab results, sponsor-designated flags, and test cancellations per the Statement of Work (SOW)Respond to project-related inquiries from sites and sponsors via phone and emailServe as a liaison between internal teams and external clientsSupport the implementation of global processes and proceduresCommunicate site needs during policy or procedural changesQuery ResolutionMonitor and resolve accession holds, escalating delays to the Supervisor and Project ManagerUpdate databases with relevant information an
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