At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. The Business Application Development team builds and supports internal and customer-facing systems for licenses, subscriptions, billing, payments, reporting, and many other business-critical functions. Our domain is complex, our systems are interconnected, and there’s always a lot going on. We’re seeking a Senior Business Analyst to join the team and support our efforts. We’re not looking for someone who will just write requirements. We want someone who likes digging into problems, understanding how things actually work, talking to people, asking uncomfortable questions, and helping teams move toward practical and sustainable solutions. <h2>What you’ll actually do:</h2> You’ll work closely with stakeholders, developers, and QA engineers, as well as sales, customer success, and other product teams, to figure out what problem we’re really solving, why it matters, what constraints exist, and what solution makes the most sense long term. A core responsibility is helping people stay focused on the actual goal instead of jumping straight to a “we need this exact feature” reaction. Though sometimes bigger, the right solution is often smaller than originally expected. The main job is frequently untangling the chaos and helping everyone align. In this role, you will: <ul> <li>Lead discovery and requirements discussions.</li> <li>Organize and improve the intake and analysis process within the team.</li> <li>Structure requirements to support effective development.</li> <li>He