Director, Service Solutions

We are seeking an experienced and commercially minded leader to lead our EMEA Services Solutions organisation.This role sits at the intersection of Sales, Account Management, Professional Services, Customer Success, and Alliances, and is responsible for driving the growth, positioning, and evolution of the services business across the region.As Director, Services Solutions Management, you will lead a team of highly skilled Services Sales professionals who help customers maximize value from their technology investments. You will be responsible for shaping go-to-market strategy, driving commercial performance, strengthening executive relationships, and ensuring services remain a strategic differentiator throughout the customer lifecycle.This is a leadership position requiring a balance of commercial acumen, strategic thinking, organisational leadership, and executive influence. The successful candidate will be equally comfortable engaging with C-level customer stakeholders, partnering with senior internal leaders, developing high-performing teams, and navigating complex commercial opportunities.As organisations increasingly focus on business outcomes, workforce transformation, AI adoption, and value realisation, this role will play a critical part in evolving how services are positioned, sold, and delivered.Key ResponsibilitiesStrategic Leadership• Define and execute the regional services sales strategy aligned to broader business objectives.• Translate corporate priorities into actionable plans that drive growth, customer value, and organisational effectiveness.• Contribute to the evolution of service offerings, go-to-market approaches, operating models, and customer engagement strategies.• Provide leadership during periods of organisational change, ensuring clarity, alignment, and execution.Commercial Performance• Own regional services sales performance, including bookings, pipeline health, forecast accuracy, and strategic growth initiatives.• Drive serv