Zoom CX & Contact Center Specialist - Mid Market UK

What you can expectAt Zoom, we're reimagining customer experience-human-centered, AI-enabled, and future-ready. As a Zoom CX Specialist, you'll help drive growth of our CX Platform, including Contact Center, Virtual Agent, and Workforce Engagement solutions, across the UK and beyond. You'll partner with teams and channel leaders to shape strategy, build pipeline, and close impactful deals. If you're consultative, tech-savvy, and passionate about helping organizations transform customer and agent experiences, we'd love to have you on our team.About the TeamThe Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.What we're looking forHave at least 2 years of experience in Cloud Contact Center (CCaaS) sales or solution consulting ideally but not essentialHave an understanding of solution-selling and value-selling methodologiesHave familiarity with MEDDPICC sales qualification frameworkBe experienced with close plans and joint engagement plans with customersHave experience using Salesforce, Clari, Sales Navigator, and ZoomInfoHave the ability to travel as neededWays of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more i