Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.Labcorp is seeking an Investigator Support Coordinator II.Work Schedule: Monday-Friday 6:30am-3:15pm ESTJob Responsibilities• Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW).• Monitoring, tracking, and resolving accession holds and informing the Supervisor and the Project Manager of any delays. • Updating the database with appropriate information and informing personnel of additional testing needs.• Support sites and sponsor with project related questions via phone and email• Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP).• Assists and supports management in the implementation of global processes and procedures• Tracks and reports metrics as determined by management in the agreed timelines.• Document all service failures, resolve, and escalate to management when appropriate resolution is incomplete.• Act as a liaison for both internal and external clients• Communicates investigator site needs when new policies or