Partners Retention and Growth Analyst

<p><strong>Your wellbeing, our mission. Join a company shaping a healthier world.</strong></p> <p><strong>GET TO KNOW US</strong></p> <p>At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.</p> <p>We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. </p> <p><strong>Join us in redefining the future of wellbeing!</strong></p> <p> </p> <p><strong>THE OPPORTUNITY</strong></p> <p>We are hiring a <strong>Partners Retention and Growth Analyst</strong> to our <strong>Partner Experience</strong> team in <strong>São Paulo</strong>! </p> <p>This is your chance to join a newly formed, specialized unit designed to operate globally. Our core focus is to drive partner retention, elevate overall partner satisfaction, and protect the financial sustainability of our business by managing standard negotiations and incorporating value-generating commercial levers</p> <p><strong>YOUR IMPACT</strong></p> <ul> <li><strong>Own the Retention Lifecycle:</strong> Manage inbound transactional cases related to contract cancellations, plan changes, and price reviews for eligible global pool-based partners (Tiers 5-7).  </li> <li><strong