Director I, Product Research

Description About the Role As AI capabilities accelerate, so does the opportunity to fundamentally transform how Small Commercial operates - from how we launch and manage pricing programs, to how we underwrite risk, to how we monitor and react to in-market performance. This is a high-visibility role at the center of that transformation.The Director, AI Program Management sits within Delivery and is accountable for coordinating, road mapping, and driving AI execution across all Small Commercial Product functions. This individual contributor role owns the Small Commercial Product AI investment roadmap - from intake and prioritization through execution, adoption, and performance measurement. Success requires strong program management craft, genuine curiosity about AI tools, and the ability to navigate and influence across a complex, matrixed organization - driving real business outcomes through close partnership with Product, Solaria, US Data Science, Technology, and USRM AI Enablement teams.Candidates who live within 50 miles of our Boston, Portsmouth, Columbus, Plano or Seattle offices will be on-site two days per week. Key Responsibilities Own and maintain the SC Product AI investment roadmap end-to-end, sequenced for maximum business value and aligned to SC's broader strategic priorities; develop repeatable frameworks for business cases, success metrics, and KPIsManage SC Product's AI portfolio as a single, function-wide book of work - maintaining visibility into active initiatives, dependencies, risks, and progress; develop and operate an intake and prioritization process for new ideasDrive execution across SC Product's highest-priority AI use cases spanning product delivery, underwriting automation, in-market monitoring, and everyday AI adoptionServe as SC Product's primary voice on AI with Solaria, US Data Science, Technology, and USRM AI Enablement teams - shaping strategy jointly and ensuring SC's priorities have appropriate visibilityPartner closely with Sma