Field Service Engineer, GCB

The opportunityJoin Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.How you'll make an impactPerform complex field service operations with strong technical skills.Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.Exceed customer expectations by understanding and anticipating their needs.Troubleshoot equipment failures and proactively prevent issues.Identify and resolve electrical or mechanical problems with minimal assistance.Develop potential sales and business opportunities through customer knowledge.Suggest product and process improvements to enhance operations.Lead field service projects and provide direction and analysis.Your backgroundStrong mechanical and electrical aptitudes.Trade education and experience in Industrial Mechanic and Electrical trades.College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.Over 5 years of experience in technical field service work with power/mechanical equipment.Hands-on experience with substation construction, high voltage equipment, and electrical testing.Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.Current driver's license valid in the US and ability to work in the US.Ability to travel to the US, Canada, and Mexico.Collaborative, solutions-oriented approach with strong communication skills.Fluent in English.Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.More about usWe pride ourselves on offering a holistic range of competitive ben