Senior Analyst, Advanced Analytics

Description We're looking for an experienced, stakeholder-focused analyst to join our USRM Fraud Hub Analytics team. In this high-visibility, high-impact role, you will be using data-driven insights to advance fraud detection and prevention for the Internal Sales and Service Fraud domain. This role is a great fit for someone who enjoys working directly with stakeholders, digging into messy data, and turning ambiguous requests into insights.In this role, you'll work closely with the Central Fraud Hub leadership team and the Analytics Asst Director to expand analytics capabilities in the Internal Sales and Service Fraud space, identify new opportunities for lead generation, and deliver timely insights that influence business decisions. Your work will directly support the Central Fraud Hub's efforts to detect and prevent fraud, improve investigator efficiency, and help protect USRM's profitability as the business continues to grow.Key ResponsibilitiesDedicate 80% of your time developing, coding, and testing fraud scenarios to generate efficacious leads for the Internal Sales and Service Fraud Investigation team by using advanced data analysis techniques and tools (e.g. Snowflake, SQL, SAS, PowerBI, etc.).Directly support our Internal Sales and Service Fraud Investigation stakeholders by leveraging marketing, distribution, and call data to identify suspicious patterns, anomalies, and emerging fraud trends across lines of business; including ad hoc requests to support active and future investigations.Partner with Fraud Hub leaders on strategic priorities and collaborate with Data Science and Reporting partners to integrate your insights into impactful dashboards and modeling solutions.Support the Analytics Asst Director to refine and update the framework that defines how we value potential Internal Sales and Service fraud leads.Develop operational health metrics and deliver data-driven narratives for the monthly operational review (MOR), surfacing performance drivers and