Engine Field Service Technician - Level I

Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.In this role, you will make an impact in the following ways:Engages with customer in a courteous and professional manner.Ensures prompt and efficient attention to customer needs.Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.Completes training in line with skill and business requirements.Maintains service vehicle and tools for cleanliness and proper operation.Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.To be successful in this role you will need the following:This position may require licensing for compliance with export controls or sanctions regulations.Minimal level of workshop related experience required.Basic level knowledge of and/or experience with engine products.Locally valid driving permit.Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Customer focus - Building strong customer relationships and delivering customer-centric solutions.Ensures accountability - Holding self and others accountable to meet commitments.Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.Health and Safety Fundamenta