Head of Search & AI Visibility

What you can expectYou will own Zoom's end-to-end search strategy across traditional SEO and AI-powered answer engines. You will build unified infrastructure, metrics, and content standards that make Zoom discoverable wherever search happens. You will deliver measurable visibility growth and establish share-of-answer as an executive-level performance metric.About the TeamWe deliver Zoom's discoverability across all search surfaces, from Google to ChatGPT. Our team integrates technical SEO, AI visibility, and content strategy into one unified discipline. We exist to ensure customers find Zoom first, regardless of how they search.ResponsibilitiesLeading the technical SEO team and roadmap, including site architecture, crawlability, indexation, and structured data implementationBuilding AI-search visibility strategy and infrastructure to optimize Zoom's presence in generative AI surfaces like ChatGPT, Perplexity, and GeminiEstablishing and tracking share-of-answer metrics across category, competitive, and branded prompts, reporting to executive staff and the boardPartnering with Web, Growth Marketing, Brand, Content, and Product Marketing teams to create unified content architecture and governance standardsDeveloping a unified search scorecard that translates organic performance and AI-visibility metrics into pipeline and revenue impactWhat we're looking forLead technical SEO functions at scale, including site architecture, schema implementation, and organic traffic optimizationBuild or scale AI-search and answer-engine visibility programs using platforms like Profound or equivalent toolsDirect engineering-adjacent work on crawlability, structured data, and indexation while communicating strategy to executive stakeholdersDefine and defend emerging metrics like share-of-answer alongside established SEO performance indicatorsDemonstrate experience in B2B SaaS or enterprise technology environmentsShow familiarity with AI-visibility tracking platforms and citation-influence