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Arbitration Claims Representative - National General

Allstate · Flexible / Remote

Publicada em 29/10/2026

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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.Job DescriptionAt National General, we are committed to delivering fair and timely claim resolutions while providing exceptional service to our customers and business partners. As a Claims Arbitration Specialist, you will play a critical role in resolving intercompany claim disputes through arbitration and negotiation. You will review claim files, analyze liability and damages, prepare persuasive arbitration submissions, and represent the company's position in arbitration forums to achieve favorable outcomes. This role requires strong analytical thinking, attention to detail, and the ability to effectively communicate and negotiate complex claim matters. Successful candidates will leverage their claims expertise to evaluate evidence, support sound business decisions, and contribute to recovery and expense management objectives.Use your knowledge of subrogation and arbitration claims investigation to help drive fair and strategic recoveries. This role offers the opportunity to deepen your expertise, collaborate with experienced professionals, and see the direct impact of your work every day.Key Responsibilities Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims Recognizes and identifies body parts of a ve
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