Claims Manager I, Miscellaneous Medical Facilities Professional Liability

Description Join Liberty Mutual as a Claims Manager and help lead a team committed to delivering exceptional service, driving results and making a meaningful difference for our customers every day!Liberty Mutual has an immediate opening for a Claims Manager I to lead a Miscellaneous Medical Facilities team. At Liberty Mutual, our Claims Manager plays a vital role in guiding high-performing teams and shaping a customer-first experience that reflects our commitment to excellence. Under limited direction, the Claims Manager serves as a People Leader to Long Miscellaneous Medical Facilities (MMF) claims team and supports the MMF Claim Product Lead by directing the strategic activities of the claims team consistent with the standards of North America Specialty Claims and GRS NA Claims. This role reports directly to and supports MMF Claim Product Lead. Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change. Responsibilities: Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting, Actuarial, Finance and Operations. Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions. Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary. Provide regular rep