Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.What you'll doIn this role, you'll lead a team of Customer Success Architects (AI) within the Customer Success Architecture organization, focusing on the adoption of Atlassian's AI platform, Rovo. As a Manager, you'll own the operational health and performance of your pod ensuring your team delivers time-boxed, co-built technical engagements that take customers from "Rovo is turned on" to real, measurable business value in production.You'll hire, coach, and develop Customer Success Architects (AI) who partner directly with enterprise teams to discover high-impact AI use cases, design and build custom Rovo agents, configure third-party connectors, and deploy working solutions into production workflows. You're accountable for engagement quality, team capacity planning, adoption metrics, and your direct reports' professional growth.We're hiring a Manager, Customer Success Architects (AI) to join our Customer Success Architects team, reporting to a regional Senior Manager, Customer Success Architecture. You lead through people management, operational excellence, and domain expertise. You partner with Pre-Sales, Post-Sales, Product, and Engineering teams to ensure your team delivers solutions and technical guidance that help customers achieve their desired outcomes and goals.You'll help your team's strongest customer promoters showcase their successes to peers, and ensure your pod serves as the tip of the spear in expanding the reach of AI and the Atlassian System of Work into new use cases and markets.On your first day, we'll expect you to have:Lead & Develop. Hire, coach, and grow a team of Customer Success Architects (AI). Set clear expectations, run regular 1:1s, and create de