Requisition #: 20830Functional Area: Administrative Support; Client ServiceEmployment Type: Full-TimeWork Options: In Office / Partial Remote from Neenah/Appleton/Oshkosh area #LI-HybridWork Hours: Monday - Friday 8am - 430pmPosition SummaryJ. J. is hiring a Customer Success Specialist to join our Consulting Services team! J. J. Keller was founded over 70 years ago and we serve 500,000+ companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance.As a Customer Success Specialist, you will act as a point of contact for our clients for routine support issues, be responsible for sourcing hotels for client training events and offer administrative support to the Consulting team.J. J. Keller offers many great benefits!Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!Medical / Dental / Vision InsuranceTuition Reimbursement, eligible your FIRST DAY401(k) with Employer Match + Company-Funded Annual Profit Sharing17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating HolidayThere are so many things to love about our home office in Neenah, WI:Jean-friendly environment, every day of the week!Café that offers breakfast, lunch and multiple a la carte itemsFree Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associatesFree access to our onsite Fitness Center + additional 24/7 access to FLEX by Fitness on Demand to enjoy workouts at home. Near 1-mile long walking trail that wraps around the campus Multiple collaboration stations Job ResponsibilitiesEstablishes and maintains relationships with assigned clients and manages client relationship. Serves as the primary interface between J. J. Keller and the client, to inlcude such tasks as:Frequently contacting assigned accounts to build/enhance relationships and clients' understanding of the service.Successfully transitioning clients to subscrip