Business Development Representative - Contact Center (CX)

CO Salary Range: USD 31.00 - 58.22 per hourWhat You Can ExpectAs a Contact Center Business Development Representative, you'll own the top-of-funnel motion for Zoom Contact Center, one of the fastest-growing and most strategically important divisions in the company. You will engage directly with C-level and VP-level decision-makers at enterprise accounts, partnering with Account Executives to build and execute targeted outreach campaigns that drive pipeline.This is a role where your domain expertise matters from day one. You'll bring existing knowledge of the CCaaS space, and in return, you'll have ownership of your outreach strategy, visibility with senior sales leadership, and a clear path to Account Executive.If you're a relentless hunter who speaks CCaaS fluently, thrives on cold prospecting, and wants to work with best-in-class field teams on strategic account campaigns - this is where you build your career.About the TeamZoom Contact Center is our fastest-growing and most strategically important business and this BDR team is the engine behind it. We entered the Gartner Magic Quadrant for CCaaS in under three years, and we're only accelerating from here.Our CX org operates with a startup feel inside an established brand - you'll have the backing of Zoom's scale and resources, and the visibility that comes with working on a product line where leadership is paying attention.ResponsibilitiesIdentifying and engage enterprise accounts that would benefit from Zoom Contact Center by leveraging targeted account lists and ABM campaigns.Executing 70+ outbound activities daily, including cold calls, emails, video messages, and LinkedIn outreach.Working with Zoom CX Specialists, Field Marketing, geo BDRs, and ABM teams to craft and execute highly targeted account-based campaigns.Identifying and qualify Zoom Contact Center opportunities by conducting discovery calls and understanding a prospect's contact center needs.Developing compelling, account-specific messaging to engage