Senior QA Engineer

Bluecore is a marketing technology company that’s reimagining how the world’s fastest growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model and the recent release of Bluecore Communicate™ and Bluecore Site™, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue, and increasing customer retention for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Glassdoor and  ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies. We are looking for someone who can help establish and evolve our QA processes at Bluecore. The ideal candidate has a strong track record of working with teams to deliver high-quality software with a rapidly growing team of software engineers. We see technology as a means to solving problems and getting things done and thus prioritize talent over existing skill set. We use Google Cloud hosted infrastructure services including Google App Engine, Kubernetes, BigQuery, and Cloud SQL. Our stack consists primarily of Python and Golang on the backend and JavaScript (React) on the frontend. Our culture emphasizes making good tradeoffs, working as a team, and leaving your ego at the door. ResponsibilitiesWork with QA, Engineering Leaders, Developers, and Product teams to establish and improve QA processes and parameters for the team and the company.Understand how main features are implemented in our platform's code base and apply that knowledge to create tests procedures and troubleshoot quality issues.Anticipate customer usage and troubleshoot problems, thus preventing them from being released to customers. Communicate effectively to a wide range of audiences, both technical and non-technical.  Provide and review detailed QA reports and analysis.Help teams focus discus