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Senior Homeowner Liability Adjuster - Complex Bodily Injury Litigation - Remote
Allstate · Remoto Brasil · Flexible / Remote
Publicada em 07/11/2026
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At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionAs an Adjuster, you will be responsible for investigating and managing complex homeowner liability claims, including dog bites, slip-and-fall incidents, and other claims involving third-party property damage and/or bodily injury. Working remotely from your home office, you will independently handle a litigation-focused caseload while delivering exceptional customer service throughout the claim lifecycle. In this role, you will evaluate coverage, liability, and damages, conduct thorough investigations, and work closely with customers, attorneys, and other claim stakeholders. Communication will occur through multiple channels, including phone, email, and text. Leveraging innovative claims platforms and tools, you will negotiate settlements, manage litigation exposures, and help drive fair and timely claim resolutions. This position is designed for an experienced litigation/complex claims adjuster who is comfortable handling higher-severity bodily injury claims and navigating the litigation process.Key Responsibilities:Negotiates and settles claims in accordance with business unit best practices.Review policy language and analysis determine coverage.Reviews of medical reports in preparation for claims settlement evaluation.Coordinate the appraisal process for highly complex, disputed claims, ensuring adherence to policy provisions.Determines and explains coverage limits in moderately complex and complex claims involving single or multiple claimants, also determines claim value.Sets initial reserve, updates reserve, documents rationale
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