Commercial Development Specialist

JOB OVERVIEW:This position will be responsible for supporting the success of The Henry Schein Extended Warranty Program through supporting vendor relationships, executing reporting processes, and end-to-end process coordination. This individual will work closely with internal teams (Sales, Operations, Accounting, IT) and external partners to support the full lifecycle of extended warranty orders and claims. The ideal candidate is highly organized, and detail oriented with a strong ability to manage tasks across multiple platforms and ensure all stakeholders have the tools and information they need to serve our customers.KEY RESPONSIBILITIES: Performance Tracking: Support performance tracking by preparing forecasting reports and monitoring daily sales and key performance indicators (KPIs) to ensure accurate visibility into program health and trends.Contract Lifecycle Management: Monitor and audit extended warranty contracts from order initiation through service and claims resolution, ensuring accurate records, customer satisfaction and alignment across reporting systems for full lifecycle visibility.Claims & Premium Reporting: Own the monthly reporting process with insurance and manufacturing partners by thoroughly auditing claims and premium reports prepared by analytics. Ensure data integrity, resolve discrepancies, and deliver accurate, on-time submissions critical to program compliance and financial reconciliation.Vendor Management: Oversee monthly data exchange and communication with approximately 14 vendors, including preparing and submitting sales files, consolidating incoming claims data, and supporting accurate vendor billing and reimbursement processes.Claims Adjudication and Billing: Assist in reviewing and validating extended warranty claims to ensure compliance with program terms and eligibility criteria. Collaborate with internal teams and vendors to resolve discrepancies and provide billing support.Rate Sheet Development & SKU Management: Sup