Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThe HR Services Analyst (Intermediate Professional level) uses developed professional expertise while resolving a variety of issues within a moderate scope. Responsible for the execution of all HR services and processing queries up to Tier 2. Responsible for assisting with Tier 3 queries and special projects.ResponsibilitiesLife Cycle and System UpdatesExecutes all Tier 1 and Tier 2 employee lifecycle change processes and additional Tier 2 processes, such as Payroll, Benefits, Compensation, standard reporting and LOA'sLeverages intermediate business process knowledge to guide employees through lifecycle changes, customizing the solution to fit individual needsUtilizes expertise to resolve a variety of moderately complex issues, and often acts as a resource to others. Escalates queries to the Supervisor as appropriateIdentifies trends and initiates process improvements with the manager or HRS project and services teamsUnderstands trade offs and when to escalateUnderstands end-to-end processes deeply and can easily assist in all steps of a multiple step processResponsible for full region and global processes supportManages HR Systems data and files, ensuring accuracy, completion, and that all are up-to-dateHandles sensitive and/or moderately complex queriesPivots with ease when introduced to new HR Systems configurations; engages in