CO Salary Range: USD 99,900.00 - 179,080.00 per yearJob Requisition ID #26WD99136Position OverviewThe Senior Account Based Renewals Representative is a skilled level contributor who independently manages high volume renewal cycles across assigned accounts. The role focuses on executing advanced communication and negotiation activities, optimizing renewal workflows, and supporting customer retention with minimal guidance. The Renewal Representative proactively addresses customer needs, identifies churn risks and renewal blockers, and ensures strong customer satisfaction outcomes. They leverage CRM systems, data analysis, and workflow automation to drive efficiency and predictable renewal execution.ResponsibilitiesExecute End to End Renewal MotionsIndependently own and execute full renewal workflows across assigned Regional AccountsClose RenewalsDefend the existing customer base by driving timely, accurate renewal execution with minimal guidanceDrive and Close Seat ExpansionsIdentify and close seat expansion opportunities (additional users across buyers, business units, divisions, or personas) at time of renewal using standard playbooks and creative approachesMonitor Auto Renewal StatusMonitor account auto renewal settings and intervene when auto renewals are disabled to prevent churn, applying data analysis and judgmentCustomer Procurement InteractionWork directly with customer procurement teams to ensure renewal execution and accuracyProvide mentorship to less experienced colleagues as appropriateSkills & CompetenciesOrganizational & Time Management: Optimizes workflows to manage high volume renewals efficiently with minimal oversightCustomer First Mindset: Proactively identifies customer needs and drives retention outcomesAdvanced Communication: Applies creative communication techniques to influence renewal decisionsAdvanced Negotiation: Uses creative and structured approaches to secure renewalsCRM & Data Proficiency: Optimizes CRM usage, analyzes renew