Senior Customer Success Manager, Corporate - Life Sciences

<div class="content-intro"><h2><strong>About AlphaSense: </strong></h2> <p style="text-align: justify;"><span style="font-size: 12pt;">AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit <span><a href="http://www.alpha-sense.com" target="_blank">www.alpha-sense.com</a></span>. Come join us.</span></p></div><p><strong>Location: London (In office presence required) </strong></p> <p><strong>About the Team:</strong></p> <p>The Customer Success organisation is composed of four teams: pre-sales, customer success managers, account management and support. The CS org is dedicated to ensuring every client realises the full value of their investment in our platform, working as an integrated partner to help clients achieve meaningful outcomes and embed AlphaSense into their everyday decision-making.</p> <p>By blending industry knowledge, product expertise, and a deep understanding of client priorities, the team helps organisations uncover new use cases, accelerat