Regional Services Manager (Remote)

Job Description SummaryRegional Services Manager (RSM) is responsible for aligning the Service Area with priorities defined by the business and the Service Director. RSMs work with Hub Managers and customers to define best practices and implement standard work throughout the Service Area. RSMs work closely with the Service Director to establish KPIs and annual operating plans. RSMs monitor KPIs over time and support Hub Managers in need of assistance or training as necessary to meet business KPIs and objectives. RSMs work with cross functional teams including engineering, contract performance management, fleet performance, EHS, planned maintenance, and quality. The RSM is the subject matter expert on hub management operational tactics and tools and must be comfortable navigating, or mastering, varied software tools within GE Vernova and mentoring others to use and master that software. The RSM role is responsible for defining standard work for People Leaders and assisting with implementing standard work at the Hub Manager level. The role has high levels of autonomy within the operational area or a segment within a larger business unit. The role may have a major impact on a small business unit or function, so high levels of evaluative judgment and operational acumen are required to achieve desired outcomes.Job DescriptionEssential ResponsibilitiesCovers (serves as) interim Hub Manager during absences, new site startups, or site closeouts.Develops long range forecasts for Service Area resource needs in collaboration with Hub Managers.Reviews and executes short and long-range resource plans based on resource forecasts and regional business commitments, including recruitment, skills reviews, and resource development through advanced-level training.Serves as the best practice mentor and coach for the Service Area, working directly with Hub Managers to standardize and improve operations.Contributes towards strategy and policy development and ensures delivery within area