Technical Program Management Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProgram & Project ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Technical Program Managers (TPMs) drive programs end-to-end-ensuring alignment, execution, and impact. In an AI-first world, TPMs go further: they design systems, automate workflows, and scale execution through intelligent solutions.As the Director, Technical Program Management for Agentforce Operations, you will lead complex, cross-functional initiatives that power our growth. You'll partner across Engineering, Product, Sales, and Operations to deliver programs that are not only on time-but scalable, automated, and increasingly AI-driven.This is an individual contributor role for a builder-someone who thrives in ownership, operates at executive altitude, and brings both strategic thinking and hands-on execution.Your ImpactLead complex programs from planning through execution, aligning scope, timelines, and business goalsDesign and implement AI-first program frameworks, incorporating automation and intelligent workflowsPartner with executive leadership as a trusted advisor to drive clarity, prioritization, and outcomesDrive cross-functional alignment through structured cadences, metrics, and decision frameworksManage dependencies across teams and proact