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Fraud Prevention Analyst
MLB · Flexible / Remote
Publicada em 12/08/2026
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Tickets.com, a wholly owned subsidiary of Major League Baseball (MLB), delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.
We are assembling a world-class team to build on these experiences, to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.
Major League Baseball is looking for a Fraud Prevention Analyst in the Risk & Fraud Operations team to focus on front-line fraud detection, applying healthy skepticism and sharp investigative instincts to identify individual fraudulent orders, automated bot activity, and complex fraud patterns.
Responsibilities
Actively monitor transaction queues and high-risk events to detect, intercept, and mitigate ongoing fraudulent purchases
Evaluate high-risk orders with a critical eye and make swift, high-accuracy approve or cancel determinations that protect revenue without creating unnecessary friction for genuine fans
Assist with maintaining, optimizing, and refining fraud analysis models, rule sets, and decision engines to increase efficiency and maximize fraud capture
Proactively investigate changing transaction patterns, emerging threat vectors, and industry trends to uncover hidden fraud networks
Analyze chargeback data to identify missed fraud trends and use those insights to strengthen fraud prevention rules
Take full ownership of daily queue prioritization and manage time-sensitive tasks during high-fraud events with minimal management oversight
Clearly communicate inves
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