Working student IT Service Management & Governance (m/f/d)

Transform with us the future of energy ⚡The SGB‑SMIT Group is an international transformer manufacturer with locations in Europe, Asia and America. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure.As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide.With more than 3,800 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future.What sets the SGB-SMIT Group apart: 🌍We combine the strength of an international technology company with an employee-oriented corporate culture:Meaningful work at the heart of the energy transitionShort decision-making processes and direct cooperationStable, growing company with long-term prospectsYour contribution counts – both professionally and personally.Your benefits at SGB-SMIT Group: 🚀Flexible working hoursVarious home office optionsPersonal development and further trainingExcellent health managementFitness pass in cooperation with Hanse FitExcellent company restaurant and free drinks (coffee, water)Company parking spaces with charging facilities for electric vehiclesVarious discounts as part of Benify Benefits (Apple, Nike, Dell, Zalando, etc.)Your tasks: 📌Support the continuous improvement and quality assurance of central IT service processesMonitor relevant KPIs using existing dashboards and track agreed actions and measuresContribute to the further development of the ServiceNow platform by testing new functionalities and supporting the business acceptance of implemented requirementsAssist with the imp