Principal, Sales Strategy

About the teamZillow's Agent Sales organization empowers real estate professionals with the solutions and technology they need to succeed. Within it, the GTM Strategy & Operations team serves as our internal strategy house - architecting business models that deliver value to agents while building sustainable revenue for Zillow. The team partners directly with Sales and Customer Success leadership to turn strategy into measurable performance.About the roleAs a Principal Sales Strategy Business Partner reporting to the Director of Sales Strategy, you'll function as the embedded strategy lead for segment and channel owners - owning the analytical, operational, and strategic agenda that drives performance across your portfolio. You'll shape how leaders diagnose problems, allocate resources, and pursue growth, translating ambiguous challenges into frameworks and decisions that move the business. This role demands intellectual rigor paired with the operational credibility to implement: you don't just advise, you drive outcomes.What you'll own:Act as the primary thought partner to Sales segment and channel leaders on performance, resource allocation, and growth priorities - bringing a structured point of view to their most consequential decisionsDrive the Weekly Business Review cadence for your segments - defining performance metrics, driving forecast accuracy, , and translating pipeline and performance signals into decisions and interventionsDesign, execute, and evaluate sales plays in partnership with Sales and CSM leadership - owning the full cycle from hypothesis through post-mortem to drive product adoption, retention, and revenue growthSet the analytical standard for how the team approaches performance questions - establishing frameworks, modeling best practices, and elevating the quality of insights produced across the GTM Strategy orgIdentify process inefficiencies and bottlenecks, then design and lead cross-functional implementation of operational improvements