Comprehensive Personal Liability Represented Claims Adjuster -Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionThis role is responsible for investigating moderately complex and complex comprehensive personal liability (CPL) claims, including representative moderate and major CPL losses. Responsibilities include analyzing coverage, obtaining recorded statements, evaluating liability and damages, handling demands, issuing payments to appropriate parties, and negotiating settlements. Claims involving requiring additional expertise are referred to for further handling litigation.Key ResponsibilitiesNegotiates and settles claims in accordance with business unit best practices.Review policy language and analysis determine coverage.Reviews of medical reports in preparation for claims settlement evaluation.Coordinate the appraisal process for highly complex, disputed claims, ensuring adherence to policy provisions.Determines and explains coverage limits in moderately complex and complex claims involving single or multiple claimants, also determines claim value.Sets initial reserve, updates reserve, documents rationale and claim summary notes.Act as the primary point of contact for policyholder attorneys, leading direct negotiations to resolve disputes efficiently.Draft and respond to attorney correspondence, requests for information, and demands to maintain compliance and mitigate legal exposure.Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues.Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process