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Credit and Collections Manager

Atlassian · Remoto Brasil · Flexible / Remote

Publicada em 29/09/2026

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Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Due to the business need for this role, we are looking for someone in PST.Atlassian is seeking a Credit and Collections Manager to lead the Credit and Collections function for the AMER region. This regional people manager role is accountable for delivering reliable operational outcomes through a team, strengthening credit and collections controls, and partnering cross-functionally to reduce risk, improve cash performance, and support Atlassian's quote-to-cash priorities across AMER.You're a great fit for this role if you're a hands-on people leader who builds high-performing teams, uses data to drive decisions, operates with strong judgment, and can balance customer empathy with disciplined credit and collections practices. An ideal candidate is comfortable leading through change, coaching others, improving processes, and influencing partners across Accounting, Revenue, Sales, Customer Support, and IT.If you're ready to help scale a critical regional finance operation at Atlassian, we'd be glad to have you on board.In this role, you'll get to:Lead day-to-day Credit and Collections operations through a team, ensuring clear priorities, service levels, controls, and escalation paths.Manage, coach, and develop team members by setting expectations, providing regular feedback, supporting career growth, and building a culture of accountability and continuous improvement.Oversee credit assessment, credit limit management, credit monitoring, collections, disputes resolution, and customer account reviews.Review and approve complex or escalated credit check requests in line with approved credit policies, risk appetite, and business needs.Use credit risk analysis and portfolio insights to id
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