Sr Services Project Manager

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Senior Project Manager - UKG Pro ImplementationsUKG is looking for a customer-focused Project Manager to lead implementations of UKG Pro Suite customers. In this role, you'll manage multiple implementation projects, partner with customers and internal teams, and help ensure successful, on-time deployments while delivering an exceptional customer experience.Key Responsibilities:Lead multiple customer implementation projects from kickoff through go-live.Develop and manage project plans, timelines, scope, and resource needs.Identify and resolve project risks, issues, and roadblocks.Set clear customer expectations and communicate project progress regularly.Manage scope changes and keep projects on track.Facilitate meetings with customers and internal teams.Ensure project deliverables meet quality standards and timelines.Hold project teams and customers accountable for key milestones and commitments.Navigate challenging situations with professionalism and confidence.Basic Qualifications:3+ years of project management experience, preferably in Human Capital Management (HCM).Experience managing projects with cross-functional or virtual teams.Experience working with complex customer implementations.Preferred Qualifications:SaaS implementation experience is a plus.Proven ability to manage multiple complex projects simultaneously.Strong leadership, communicatio