Director of Client Operations

<p><strong>Your wellbeing, our mission. Join a company shaping a healthier world.</strong></p> <p><strong>GET TO KNOW US</strong></p> <p>At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.</p> <p>We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. </p> <p><strong>Join us in redefining the future of wellbeing!</strong></p> <p> </p> <p><strong>THE OPPORTUNITY</strong></p> <p>We are hiring a <strong>Director of Client Operations</strong> to our <strong>Business Transformation </strong>team in <strong>São Paulo!</strong></p> <p>The Director of Client Operations will be responsible for leading operations in the region, ensuring excellence in client support and operational journey. This role will be part of the Client Operations, a team focused on solving complex operational issues, anticipating risks, and generating strategic insights to drive continuous improvement in both product and client experience.<br>The position plays a key role as the bridge between clients, Customer Success and Product, fostering trust, removing frictions, prioritizing high-impact initiatives, and translating the clients voice into actions that accelerate business results.</p> <p><strong&