Lead Account Manager

About the RoleUber's Regional Merchants portfolio is one of the fastest-growing segments within the Retail business, representing nearly 20% of total Retail GB's and consistently outperforming the broader Grocery business. As Uber continues expanding beyond its core national partners, Regional Merchants have become a key growth engine, unlocking new markets, strengthening local merchant relationships, and bringing more selection and affordability to consumers.The Regional Merchants Team Lead is a unique opportunity to define the long-term strategy for this high-growth portfolio while leading a team of four. In this role, you will drive commercial strategy, scale best practices across regions, and accelerate merchant growth through data-driven insights, operational excellence, and solution selling-including Uber Ads, Direct Benefits, and other platform capabilities.This role calls for a strategic and commercially minded leader who thrives in fast-paced environments, can influence cross-functional stakeholders, and is passionate about building high-performing teams while delivering measurable business impact for both Uber and our merchant partners.What You'll DoLead the commercial strategy for the Regional Merchants portfolio by defining growth priorities, developing Joint Business Plans (JBPs), and executing strategic initiatives.Develop plans to improve operational performance and create promotional strategies tailored to each region/merchant's needs.Leverage Uber's data and insights to identify opportunities, influence strategic decisions, and scale best practices across the portfolio.Partner cross-functionally with Operations, Product, Marketing, Finance, Ads, and other teams to solve complex business challenges and improve merchant and marketplace performance.Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability across the business stakeholders and merchant key drivers.Drive commercial ad