Data Analyst - Routing & Sortation

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seenRelay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.THE TEAM• ~110 people, more than half in engineering, product and data• 45+ advanced degrees across computer science, mathematics and operations research• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentationOverviewRelay is a parcel delivery network. Every night, parcels from online retailers arrive at our sort centres, are sorted into delivery routes, and go out the next day with couriers. Two things have to go right for that to work.Routing is the planning side: software that decides, before parcels have even arrived, which ones to expect, how to group them into routes, and how to make those routes efficient for couriers to drive. Sortation is the physical side: warehouse teams and sorting robots turning a building full of parcels into neatly separated routes, thousands of times a night.The two are tightly coupled. If the plan expects a parcel that never arrives, a courier's route has a hole in it. If the warehouse sorts a parcel the plan didn't expect, it has nowhere to go. This role owns the analytics across both: spotting when either side is off, working out why, and building the case for what to change.Your w