Experience Operations

We pull medical technology from the future to solve human health. Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar.Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.Who you areYou have spent at least 3 years organising events, exceptional hospitality experiences, or in an operations roleYou love problem solving and are fascinated by how to make an events engine hum - from venue sourcing to invite workflows to guest experience and moreYou have a deep passion for IRL experiences and you’re excited to enable the impact of Scarlet’s events and community to grow exponentially across the worldYou have outstanding organisational skills, care about clean data and processes, use AI agents in your work, and you also like to get hands-onYou approach problems from first principles and adhere to MECE (Mutually Exclusive, Collectively Exhaustive) principlesDesirableYou have experience building automations within CRMsYou've worked in a start-up environment with high ownershipYou've built event processes, playbooks, or systems that support growthWhat the job involvesWe believe in the impact of premium, IRL experiences. We organise 10+ of these per month across the world, and this will soon be 30+. We’re looking for someone to join our Growth team, working closely with our Experience Lead, to develop and scale the systems and processes needed to expand our world-class in-person events globally.Work closely with our Experience Lead to organise premium experiences for customers, sales prospects, media, and other industry stakeholdersUse ag