Technical Program Manager - GRS Technology

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. We are hiring a Technical Program Manager to lead technology delivery for one or more multi-year technology programs. This is a program leadership role for the AI era: you will translate strategy into executable plans, orchestrate large cross-domain delivery, manage program governance and risk, and serve as the primary point of contact for stakeholders across overall program leadership, Technology, Data, shared services, and other functional groups. The TPM role is an unbiased leader focused on the technical execution of the program. You will not simply manage the program status - you will modernize how programs are managed across technology teams, embedding AI assistants, automation, and data-driven decision-making into governance, reporting, and delivery operations. You will operate as a direct partner for business program leadership & technology leaders, influence decisions at all levels, and help institutionalize consistent, AI-enabled program delivery practices across the organization. This role has a hybrid work arrangement (2 days per week onsite) in one of our tech hubs: Boston, MA; Portsmouth, NH; Columbus, OH; Indianapolis, IN; or Plano, TX. Key Responsibilities: Program Delivery & Delivery Management Drive and monitor end-to-end program technical execution: develop and maintain multi-year, multi-domain delivery plans that sequence technical work, integrations, and program increments. Serve as technology program manager: provide consistent, accurate, and timely program status, decisions, and delivery logistics to stakeholders and leadership. Run delivery operations: c